AI Reputation Defender
Defend your reputation before it's attacked.
Most reputation tools react. Reptrol predicts. We watch your customer signals across SMS, voice, email, and job history — and intercept unhappy customers before they leave a one-star review.
The three wedges
- Reactive — monitor and respond. Reviews on Google, Yelp, Facebook, Angi, NextDoor, BBB, Trustpilot. AI tags every one (sentiment / severity / themes). Sonnet drafts a response in your voice with real job context from Jobtrol.
- Proactive — turn happy customers into reviews. Identify closed-clean jobs (Jobtrol completion + clean Smstrol/Voicetrol/Emailtrol sentiment + Contactrol health ≥ 70) and queue review-request SMS with magic links. FTC-compliant copy baked in.
- Predictive — intercept before they post. Smstrol/Voicetrol/Emailtrol sentiment rolls into a 24h trend per customer. When it tips negative-and-getting-worse, we queue a Voicetrol save-call to the owner. Nobody else can do this without being the entire comms stack.
Why Reptrol exists
| Birdeye / Reputation.com / Podium | Reptrol | |
|---|---|---|
| Price | $200-500/mo | $19 / $49 / $99+ |
| Integration | Standalone tool, requires integration work | Born integrated with Jobtrol / Contactrol / Smstrol / Voicetrol / Emailtrol |
| Posture | Reacts to reviews after they're posted | Predicts + intercepts before the review |
| Responses | Generic templates | Real job-context, in your voice (EdBox/EdgeBox profiles) |
| Voice intervention | None | Auto-queues a Voicetrol save-call when sentiment turns |
| AI | Bolted on later | AI-first from day one (Haiku classify, Sonnet drafts) |
Beta opens once Phase 2 (external platform monitoring) ships. We'll reach out in waitlist order.